According to a survey conducted by Google, 50% of respondents said that they receive at least one spam call a day. One-third of respondents answered that they receive two to three spam calls a day.
Aside from being annoying, spam calls can make it hard to know which calls are genuine and which are not. This can lead to you hanging up on real people—sometimes important people.
Business owners in particular need to be cautious when using their phones. That’s where a business phone comes in handy.
But what exactly makes professional lines so useful? Keep reading to learn about seven reasons why getting a separate business phone is a smart idea.
It Allows You to Clock Out of Work
With modern telecommunication technology, it’s tempting for employees to stretch out their workday hours to include after they return home. Yet failing to find time to rest and recharge can affect many areas of your life, including your health.
Having a business phone allows you to ensure that once you’re out of the office or signed off the computer, you’re done for good.
Business phones allow you to set your work hours. If someone tries calling you after you’ve signed off for the day, they’ll be sent to voicemail. This allows you to get the rest you need before starting back up the next day.
You Don’t Have to Share Your Private Number
Business phones are also fantastic for cutting down on spam calls, or even on calls from people you don’t know.
Most of the people or bots calling you do so to get your number off of the internet. If you use your personal phone as your business phone, then the number of places where you need to share your number increases exponentially.
This, in turn, increases the number of unknown callers. However, by getting a professional line, your personal number will stay secure, helping keep unwanted or unknown callers at bay.
Access to Professional Voicemail
There’s something offputting about calling a business only to realize that you have to leave a voicemail on someone’s personal line. Avoid having your customers and clients go through that awkwardness by getting a business phone.
Having a separate phone provides you with the opportunity to leave a special voicemail message that relates to your company.
Whether you reiterate how important your customers are to you or just promise to call them back as soon as you get a chance, they’ll feel much more appreciated than if they got your personal line.
Specialized Voicemail Messages
Speaking of greeting messages, professional phones also provide you with the opportunity to set personalized voicemail messages. This helps provide customers and other callers with important information about your company.
For example, if they call you when your business is open, your message might say that you will call them back as soon as possible. If your business is closed when they call, you might provide them with your personal line along with instructions to call you if it’s an emergency.
These sorts of things might seem small, but they’re a great way to show your customers and callers how much you care.
Easy Ways to Forward Calls
Do you have multiple people that pick up and answer business calls? If you do, you can look into getting a business phone plan that comes with call forwarding options.
Instead of having to provide relevant phone numbers on advertisements, call forwarding allows customers to pick who they want to talk to. From customer service agents to sales representatives, callers will have an easy way to go wherever they need to.
By using a second phone number app, you can also have calls ring on multiple devices. This allows any available employee to answer it.
The Chance to Screen Calls
If you’re in the middle of something, you don’t always want to stop what you’re doing to pick up the phone. Business phones provide you with an easy way to screen your calls.
When someone calls you, you receive a notification that the caller cannot hear. You can then either press to accept the call, or press to send it to voicemail—all without the caller noticing.
You can also set up call screening to provide you with a text message each time someone calls you.
You Create Consistency
As most business owners know, consistency is essential when it comes to business. Customers don’t want to call a number of yours only to realize that it’s the wrong one, or that it took them to some obscure department.
Getting a professional line helps prevent that from happening.
When you have a universal number for your business, you won’t have to try and remember which number you provided to people. You know that anyone who wants to reach out to your company will have no issues doing so.
Aside from creating a sense of consistency, having a single business number also looks professional. Customers, clients, and even other companies will see your business as one that they can count on.
Set Your Limits with a Separate Business Phone
Modern business often requires you to be ready to communicate at a moment’s notice, but that isn’t always healthy or realistic. Consider getting a separate business phone to set limits for yourself and your employees, and allow yourself to get some much-needed rest from time to time.
Do you now have a better understanding of why using a separate phone to set your business hours is such a smart idea? If you do, make sure to check out some of our other articles for more secrets to success.
